![]() I explained the problems to customer service, and they didn't understand me so they sent me to tech support who told me all kinds of crazy things like "Glucofacts Deluxe is not supported by Windows 7" (than WHY does it say that it is on your site?) and when I told her it's not a problem of using the software - but that I can't even download it which I believe to be a website problem - all she could say was that they are aware of issues with the website and "sorry" - no answers, no solutions, not even a promise of someone getting back to me once everything is fixed. After a successful meter download, you will automatically be directed to the logbook report. ![]() I sent an email the first time I couldn't download the software, and received a reply via email that they cannot help me via email but would have to discuss by phone. The Simple Wins website is horrible, and via telephone customer support/tech support sucks. Please try again later (oooops, now I'm at 64 times since I tried downloading again to so I could share that error message) SIXTY-THREE TIMES! Each time with a different serial number but not a single one allowed me to download any software - just got an error message that An error has occurred while trying to obtain the software for download. After a successful meter download, you will be automatically directed to the. ![]() I have tried numerous times - as of right now 63 times as can be seen by logging into and viewing "my devices". The meter sends the data to your computer generating reports for review or print. I dig it - it works fine with the built-in software on both a Windows XP and a Windows 7 computer but have been unable to download the software to either PC. Free Download Manager makes downloading files and videos easier and faster and helps. ![]() I've had the USB meter for about a week and a half. Free glucofacts deluxe software download download software at UpdateStar. ![]()
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